What does the term 'loading' refer to in insurance?

The term 'loading' in insurance specifically refers to the additional costs added to the basic premium to cover the insurance company's overhead expenses, administrative costs, and profit margin. This means that the gross premium, which is the total amount the policyholder pays, includes not just the expected claims but also these extra expenses that the insurer incurs in the process of managing policies.

In contrast, other terms provided in the choices do not accurately reflect the definition of loading. For instance, the amount the company will lend the policyholder pertains to loans associated with insurance policies but doesn't define loading. Similarly, the amount payable in the event of a loss is indicative of the claims aspect of insurance, not the premium structure. Therefore, 'loading' is strictly linked to the calculation of premiums, making it the correct choice in this context.